What to do for Support for both my Apple and Microsoft Tech in Brentwood or Basildon?

Why Choose Us?

You might be wondering, “Why not just fix it myself or buy a new one?” Good question! While DIY fixes can work for minor glitches, complex issues often need a professional touch. Here’s why local our repair services stand out:

Reasons to Choose Complete PC and Mac Services for your Apple & Microsoft Support in Brentwood, Essex:

1. Comprehensive support explained in a non jargon manner.

Complete PC and Mac services offer a wide range of support options and we remember what it was like to not understand what all the technical jargon means and explain things in ways that can be understood.

2. Decades of expertise in Both Apple & Microsoft Platforms, in Brentwood, Basildon, Essex & beyond.

With specialized knowledge in both Microsoft, (for 31 years) and Apple systems, (for 18 years), we are fully experienced enough to be able to provide cross platform hardware and software support and solutions that best fit your needs, in Brentwood and beyond. Many people have a mixture of technology these days, for instance if you have a Microsoft PC and want to go to an Apple iMac or vice versa, we are completely conversant in both Mac OS and Windows, their features and how they interact with each other. We will also come to you, whether you be in Brentwood, Billericay, Basildon, or in the greater Essex area.

3. Convenience - free pickup and delivery service, same day service also available.

We provide a free pickup and delivery service and also, wherever possible and necessary, on-site repairs and support. Either option eradicates the hassle of transporting your device and finding a parking space, etc.

4. Data Recovery, also data retrieval from old camcorders, VHS and VHSc tapes, etc.

In the event of data loss, accidental deletion, formatting of a storage device or inaccessible storage device, Complete PC & Mac Services can often assist you with getting your previous data back.

5. Regular cleanups and maintenance, full internal cleans.

These services can provide routine cleaning (both internally and the OS), maintenance checks and stress tests to ensure your system is running smoothly and efficiently, preventing imminent failures.

6. Security Solutions, virus removal, hacking and phishing recovery.

With increasing cybersecurity threats even on Apple devices, we can provide you with recovery after an infection or removal of hacking software and tools. We an also provide you with decent security solutions to protect your devices, going forwards.

7. Custom builds and upgrades.

We can help customise new builds for your gaming or office needs and upgrade your systems to enhance performance and meet your specific requirements. We can make sure your PC syncs with your iCloud account, so you can share docs and pictures, etc between say, your iPhone, MacBook and your new Windows gaming or office PC.

8. Ongoing customer support, post sales and repair support.

Reliable, local and accessible customer support ensures that you can get help whenever you need it, often with quick response times.

9. Cost-effective solutions, making those older machines live longer.

Upgrading your device can make it perform better and live longer. Also, we can install the latest software on so called "legacy" hardware, so long as it isn't too under spec'd, hardware wise. Even then, there are solutions.

10. Peace of mind, knowing you are with a company with top notch ethics.

Knowing that your devices are in capable hands can provide peace of mind, allowing you to focus on your work or personal tasks instead!

Common PC and Mac Issues that we Regularly Handle

Slow Performance, Overheating and Freezing

Cracked Screens, Keyboard Replacements, Physical Damage & Liquid Damage

Battery and Power Issues

Software Glitches and Operating System Errors

Data Recovery and Backup Solutions

When to Call in the Experts

It's important that you get help immediately your machine exhibits any of the following signs:

Your machine is freezing.

Your machine is slower than it used to be.

Your machine is noisier than usual.

Your machine has not had a full service in many years, as they accumulate cached files, old installers, etc. They also accumulate dust internally, which inhibits airflow and facilitates the overheating of components and then their eventual failure.

You have spilt liquid on your machine. You may think it's ok, but it really needs stripping down and cleaning, or (and it could be months later), you could well experience a major hardware failure, which could well end up being very costly and you could lose your data.

Your touchpad no longer works and is stiff, this can indicate that you have a swollen battery, which can actually be very dangerous and can explode and cause a fire. Lithium fires are extremely toxic and hard to put out, so it's best to let an expert, with all the correct equipment, handle this for you.

Battery and Power Issues, like spontaneous restarts or power offs.